We’re Here to Help
Questions about a product, an order, shipping, gifting, or wholesale? Send us a note and our team will help you find the right next step.
For order-related requests, including your order number and the email used at checkout helps us respond more efficiently.
Product Questions
Ingredients, scent profiles, gifting, usage, care, and product recommendations.
Order Assistance
Tracking, address corrections, shipment updates, order concerns, and delivery questions.
Wholesale
Retail partnerships, stocking inquiries, business orders, and collaboration requests.
After-Sales Care
Damaged parcel reports, product concerns, and support after your order arrives.
Tell Us How We Can Help
Complete the form below with accurate contact information. For order questions, adding your order number will help us locate the details faster.
Clear details help us help you faster.
Before writing, it can be useful to check your order confirmation, shipping email, and tracking details. Many common questions — such as order number, shipping reference, and delivery progress — may already be listed there.
For wholesale requests, include your business name, location, sales channel, and the product categories you are interested in. That gives us the context needed to respond more meaningfully.
Order Questions
Include your order number, purchase email, and a short explanation of the issue so we can locate your order efficiently.
Wholesale Inquiries
Share your business details, market, estimated needs, and the Lavoryn collections you are interested in carrying.
Product Guidance
We are happy to help with gifting, product selection, ingredient questions, and choosing the right collection for your needs.
